Question 1

Are airport transfers included?

Accepted Answer

No, airport transfers are not included. However, we will be happy to arrange them for you, upon request and for an additional fee, from any airport regardless of its location.

Question 2

Do you arrange flights?

Accepted Answer

No, our tours do not include plane tickets, and we also do not advise on them. However, we can help you choose the airport closest to the starting location of your tour or arrange a shuttle from/to the airport for an additional fee

Question 3

Can I book pre or post-tour accommodation?

Accepted Answer

Of course, just let us know upon booking so we can make timely arrangements.

Question 4

Do you have solo travelers on your tours?

Accepted Answer

Solo travelers who want to meet and travel with like-minded people often join us on our tours, except the private ones. Our mission is to provide you with a relaxed and sociable tour experience that allows the group to grow closer throughout the journey. Solo travelers will be roomed with another solo traveler of the same gender or can upgrade to a solo room for an additional fee.

Question 5

Will my dietary requirements be catered for?

Accepted Answer

If you provide your dietary requirements when booking your tour, we will make the necessary arrangements to the best of our ability. But please understand that vegan & gluten-free options are not as widely available in this area, especially in the more rural Balkans.

Question 6

What currency should I bring?

Accepted Answer

All the countries on our Balkan Tours, except Slovenia, use their local currency. We recommend you exchange small amounts of money as you go in the cities since the exchange rates are much more favorable than at the airports. Your tour leader will be happy to assist you.

The currencies in the countries on our way are:

Serbian Dinar,
Bosnia-Herzegovina Convertible Mark,
Macedonian Denar,
Albanian Lek,
Euro in Slovenia and Croatia.

Question 7

Is there any luggage restriction?

Accepted Answer

On scheduled tours, you are limited to taking 1 suitcase and 1 smaller bag for personal items per person.

On private tours, there are no luggage restrictions, as long as you communicate that in advance and can carry it for a short distance.

Question 8

What if I join the tour late?

Accepted Answer

If you inform us before the departure date, you can join our tour later on, but it is your responsibility to catch up with us.

Question 9

Are children allowed?

Accepted Answer

Yes, but anyone under the age of 18 must be accompanied by an adult. Also, keep in mind that some of the activities on our Balkan Adventure tour are not appropriate for children under the age of 12.

Question 10

What documents do I need to travel?

Accepted Answer

Depending on your nationality and the countries you are traveling to, you will need a valid passport and an entry visa. Check this well in advance of the departure date of your tour since some visa processing times may take multiple weeks. Be mindful that Slovenia is the only country we visit that is in the Schengen area, so every other country has its entry conditions. Some even require passports to have 3-6 months left until the expiry date, so be sure to double-check before booking your tour. When deciding to book your travels, contact us for assistance, so we can help you to get everything you need for a stress-free tour through the Balkans.

Question 11

What's not included that I should budget for?

Accepted Answer

Besides the price of the flight tickets, it depends on how much you anticipate spending on food, drinks, and shopping. On average, the prices in the Balkans are lower than in Western Europe and decrease the further south you go. It is also common practice to tip in restaurants, bars, hotels, and taxis if you feel you have received excellent service.

Question 12

Will I be able to access WiFi on my trip?

Accepted Answer

All of the hotels and other accommodations on our tours have WiFi available.

Question 13

How many people will there be in a group?

Accepted Answer

Traveling in small groups – 8 or fewer people – is our motto, which makes the tours more flexible and overall more enjoyable.

Question 14

How fit should I be?

Accepted Answer

Anyone in good health can join our trips. Some paths to attraction include ascending steps or small slopes. The Balkan Adventure holidays include more strenuous activities like easy hiking, meaning your fitness level must coincide.

Question 15

What if I want to make the trip longer?

Accepted Answer

Each trip can be made shorter or longer. Inform us of your wishes upon or before booking.

Question 16

How are trips rated? What does “moderate” mean?

Accepted Answer

Our trips are rated Easy, Moderate, and Challenging.

Easy: These are for everyone, also children & elderly, and don’t require any special skills. There are some small slopes and stairs you have to reach during our sightseeing.

Moderate: Some of the activities require special equipment (provided by operators unless specified otherwise) and can present a challenge for older people and children (feel free to contact us for more information). It is recommended that you move to some more uneven terrain.

Challenging: They include some hiking and other more challenging activities for which you need to have good enough fitness.

Question 17

When are the departure dates?

Accepted Answer

Our tours are private and organized per request, which means we don’t have any set departure dates. When the tour begins and ends is entirely up to you

Question 18

I like one of the tours, but I’d like to make some changes to the itinerary. Is it possible?

Accepted Answer

Of course. All of our tours are fully customizable. Itineraries can be prolonged, shortened, combined or just tweaked a little, with no extra charge for you.

Question 19

I would like to choose some of the hotels on the tour. Can I do that?

Accepted Answer

Sure. Choosing the hotels can always be up to you. If you’re on more of a budget, we can offer you affordable accommodation options, or upgrade to more premium ones for a more luxurious experience.

Question 20

I see that in most cases, only breakfast is included. Why is that?

Accepted Answer

We don’t want to take away from one of the main advantages of a private tour – flexibility. Meals are therefore planned as you go, so you can travel at your own pace, do more or less sightseeing that day, etc. Your guide knows the best restaurants in the area you will be exploring and will give you suggestions based on your preferences.

Question 21

Do your tours include any insurance-related services?

Accepted Answer

No. We recommend you take medical insurance that would cover any possible health-related costs on this trip.

Réunion

Choisissez un créneau disponible pour un appel (vidéo).

Vous avez des questions ? N'hésitez pas à nous contacter.